Telephone services for Anchor

Hello,
We just wanted to let our clients know that we were having telephone connectivity problems earlier on today. We were not able to take calls from our clients during that time. However, the issue has been resolved and we will now be able to accept calls from our clients. In the future, if you experience abnormally long hold times, please email us at helpdesk@anchornetworksolutions.com

New email virus

It has come to our attention here at Anchor Network Solutions that a new email virus released today is targeting people at random through a very devious email message. We wanted to let our clients know as soon as we could about this threat. Identifying this email virus is as simple as looking at the subject line of your email.

"Here you have" may appear in the subject line. The body of the message will contain a note saying something familiar to "Hello: This is the document I told you about, you can find it here...."

Do not open the email message no matter who it is from, simply delete it.

If infected, this virus will rapidly start sending out emails to all of your contacts and make it appear as if you had sent them. The best way to avoid getting this virus is to delete any email that fits the description above. To permanently delete the email, just highlight it in your inbox, press and hold shift, and then press D.

Anchor Monitoring System Back Online

Good Afternoon:

Our vendor has informed us their data center is now back online, and therefore our monitoring tool is able to report any alerts in properly to the system. The system came back online around 1:30pm MDT and is fully operational.

This is the first time in 2 years with our provider that this has happened, and we appreciate your patience while we were briefly flying blind!

Thank you for you business and friendship. Have a great afternoon.

Regards,
Vince

Anchor Monitoring Software Offline

Good afternoon-

For clients where we monitor servers and pcs, our monitoring software datacenter is currently offline. This means the software that is running each machine in your office is functioning properly, however the datacenter it reports into is offline. Our vendor is working very dilligently to bring services back online as soon as possible, but they do not have an ETA for us. As a result, we are manually going through all of our client sites to verify up time on your servers-the most critical systems in your network. This also means we may not instantly know if there is an issue like we normally do. We will let you know as soon as service is restored.

Thanks for your patience and understanding.

A New Addition to Anchor!

Anchor Network Solutions, Inc. Announces:

A New Addition to our Staff

Fatou Diallo

Fatou was recently hired as our newest team member and will be working primarily as a Tier 1 and 2 technician helping with both onsite service calls as well as remote support for Anchor. Before joining our team, Fatou worked as a PC/Deployment Tech for Bell Soft at Cigna and an IT consultant for ICC, a small business in Fort Collins. She brings several years of experience with PC hardware and software in a helpdesk environment to Anchor. Fatou came to the United Stated from Guinea, West Africa in 1994 seeking better education opportunities and fell in love with Colorado. She started her Bachelor's at Colorado State University in 1997 and graduated with a BS in Business Administration with a concentration in Computer Information Systems. Since then, Fatou has passed her A+ certification and will be working toward becoming Microsoft certified in the near future.

We are excited to have her on board and have high expectations! Please help us in welcoming her to our team!

New Windows Phone & Anchor on Social Media

Two years after Apple introduced the iPhone, Microsoft has announced it's own similar product: Windows Phone 7 Series. That's a mouthful! You can learn more about it here: http://tinyurl.com/yeslecb . It will have some integration with Xbox and Zune in addition to many other features. Currently Microsoft's phone OS powers 13.1% of all smart phones in the U.S., third behind iPhone and Blackberry. With Google's Android gaining market share, the timing is critical. For those of you who like the current straightforward email, calendar, and contacts function of a Windows Mobile device, expect the new ones to look more like Droids and iPhones and less like Blackberry devices. We'll let you know more as these devices become available.

Lastly, Anchor has joined in the social media fray. You can find us on Twitter and Facebook. We hope you'll join us online!