April 1st Virus Information!

As you may have heard, the latest virus threat, DOWNAD worm (a.k.a. Conficker), is believed to take effect on April 1st. Anchor has received numerous questions regarding this threat and what can be done to help prevent issues. If your server and/or workstations are under contract with us, they have been patched with the Microsoft Security Bulletin MS08-067 created to resolve the vulnerability the virus exploits. In addition most all antivirus programs are set to update dail and in some cases hourly with the latest virus definitions. Lastly your SonicWALL or Anchor Managed Security appliance has a gateway antivirus service which provides us another layer of security to help ward off this threat.

Please be aware that these are layers of protection but do not guarantee we won't have any infections, which can often be initiated by user actions regardless of antivirus. We are cautioning all users to be aware of any email attachments being opened within the next few days. If you are not 100% sure of the sender AND attachment, do not open it!

For more information on this virus, please see Trend Micro's article here: http://blog.trendmicro.com/what-will-go-downad-on-april-1/

Please contact the helpdesk if you have any questions or concerns!

Phone System Issues Resolved

Good afternoon-

I was informed a few hours ago by Level 3 Communications that our phone system is now functioning properly again and all tests indicate that this is the case, so please feel free to give us a call as needed on our office number of 303-904-0494.

Thanks so much for your patience and your business!

Phone Service Issues at Anchor Today-3/12/09

Good Morning-

This morning our phone provider is experiencing service issues and our inbound phone lines are not operating properly. If you try to call our office, you may experience a fast busy signal or it may disconnect you after dialing an extension. Our provider is working on this issue and should have it resolved shortly for us. We sincerely apologize for this inconvenience and will notify you once the issue has been resolved. In the meantime, please send any service requests directly to helpdesk@anchornetworksolutions.com and we will be in touch as soon as possible. Our helpdesk team is in the office today working diligently on requests as they come in!

Thanks, Vince